Access that follows responsibility
Plan role-based permissions, strong authentication and separate access for operational, supervisory and administrative roles.
Technology & security
Designed to be operated. Planned to be supported.
Security and continuity are part of the delivery plan, not a badge added at the end.
A record of important changes
Design audit events for access-sensitive actions, record changes and approvals, with retention agreed for the institution.
Protected data and controlled sharing
Plan encryption in transit and at rest, secure secret handling and interfaces that expose only the information needed.
Continuity and recovery
Agree backup schedules, recovery objectives, monitoring and restoration tests with the hosting and operations teams.
Testing before release
Include validation, security testing, dependency review and user acceptance testing in the delivery plan.
Hosting that fits the institution
Assess government-approved hosting, institution-managed infrastructure or an agreed cloud environment. Confirm data location and access requirements before deployment.
Reference architecture
Clear boundaries between people, services and data.
- Web & mobile channels
- Role-based application services
- Approved integration layer
- Institution-controlled data
This is a proposed architecture approach. Hosting, security controls, recovery targets and compliance obligations are confirmed for each institution. No certification or independent security accreditation is claimed.
Start with the work that needs to changeLet’s modernise
Discuss an Institutional ProjectLet’s modernise
public services.
Tell us where the process slows down, who uses it and what a better service should look like.